Effective Date: 3 July 2026
Enterprising Enterprises Limited (“Ceylon Kokonati”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the New Zealand Privacy Act 2020.
This Privacy Policy explains what information we collect, how we use it, who we may share it with, and the choices you have regarding your personal information.
Who We Are
Enterprising Enterprises Limited
Trading as Ceylon Kokonati
Website: www.ceylonkokonati.co.nz
Email: info@ceylonkokonati.com
Phone: +64 9 818 5676
Warehouse:
Unit 2, 63 Keeling Road
Henderson
Auckland 0612
New Zealand
What Personal Information We Collect
Depending on how you interact with us, we may collect:
- Name
- Company name
- Billing and delivery addresses
- Email address
- Telephone number
- Order history
- Payment information (processed securely through our payment providers)
- Product enquiries
- Wholesale enquiries
- Google Lead Form submissions
- Website usage information
- IP address
- Browser and device information
- Marketing preferences
- Any other information you choose to provide to us
How We Collect Information
We collect information when you:
- Place an order
- Create an account
- Submit an enquiry
- Complete a Google Lead Form
- Contact us by email or telephone
- Subscribe to our newsletter
- Apply for a wholesale account
- Participate in promotions or surveys
- Browse our website using cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Respond to enquiries
- Provide quotations
- Process wholesale applications
- Manage customer accounts
- Improve our products and services
- Provide customer support
- Send order updates
- Send marketing communications where you have requested or consented to receive them
- Detect fraud and maintain website security
- Meet our legal and regulatory obligations
- Improve our website and customer experience
Google Lead Forms
If you submit your information through a Google Lead Form or other online enquiry form, we use the information you provide solely for the purposes stated on that form, such as:
- Responding to your enquiry
- Providing quotations
- Discussing wholesale opportunities
- Providing product information
- Contacting you regarding the products or services you requested
We do not sell your personal information to third parties.
Cookies and Analytics
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember your shopping cart
- Save website preferences
- Improve website performance
- Understand how visitors use our website
- Measure advertising performance
- Deliver more relevant advertising
We may use services including:
- Google Analytics
- Google Ads Conversion Tracking
- Google Tag Manager
- Google Remarketing
- Meta (Facebook and Instagram) Pixel
- WooCommerce functionality
Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Marketing Communications
If you subscribe to our mailing list or choose to receive marketing communications, we may send you:
- Product updates
- Special offers
- Educational content
- Company news
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Payment Security
We do not store your full credit card information.
Payments are processed securely through trusted third-party payment providers that maintain their own security and privacy standards.
Who We May Share Information With
We only share personal information where necessary to operate our business.
This may include:
- Courier and freight companies delivering your orders
- Payment service providers
- Website hosting providers
- IT service providers
- Email marketing providers
- Accounting and business management software providers
- Government authorities where required by law
- Professional advisers including accountants, auditors and legal advisers
These providers are only permitted to use your information for the services they perform on our behalf.
International Processing
Some of our trusted service providers or authorised personnel may access or process information outside New Zealand where necessary for the operation of our business.
Where this occurs, we take reasonable steps to ensure your personal information continues to receive appropriate protection.
How Long We Keep Information
We retain personal information only for as long as necessary to:
- Provide our products and services
- Meet legal obligations
- Resolve disputes
- Maintain business records
- Meet accounting and tax requirements
Marketing information is retained until you unsubscribe or request removal.
Protecting Your Information
We take reasonable technical and organisational measures to protect personal information from:
- Loss
- Unauthorised access
- Misuse
- Disclosure
- Alteration
- Destruction
While we take appropriate precautions, no method of internet transmission or electronic storage is completely secure.
Accessing or Correcting Your Information
You may request access to the personal information we hold about you or ask us to correct inaccurate information by contacting us.
We will respond in accordance with the New Zealand Privacy Act 2020.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Withdraw marketing consent at any time
- Ask questions about how your information is handled
- Make a privacy complaint if you believe your information has not been handled appropriately
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.
The latest version will always be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or wish to access or correct your personal information, please contact:
Privacy Officer
Enterprising Enterprises Limited
Trading as Ceylon Kokonati
Email: info@ceylonkokonati.com
Phone: +64 9 818 5676/ 09 813 6937/ 021 0261 5064
Unit 2, 63 Keeling Road
Henderson
Auckland 0612
New Zealand